Cooperative
Communication's QuikInfo Call Replay is a powerful call monitoring solution that enables companies to
seamlessly manage, store and retrieve thousands of hours of call records. Base upon a sophisticated data platform, Call
Replay provides clients with a simple, flexible and scalable system that can support multiple call applications such as
inbound and outbound telemarketing, financial trade verification and customer care. Now clients can easily access recorded
calls anytime and anywhere by using Cooperative’s web management interface portal.
QuikInfo Call Replay enables customers to effectively manage thousands of hours of call records quickly and efficiently.
The sophisticated database and centralized management system makes implementation and administration easy by
logging each call with its own unique identifier for quick retrieval and analysis. Call Replay provides many high volume
and intensive telephone businesses with a cost effective solution for improving quality assurance, training, and
customer care.
Cooperative
Communications takes great pride in being a leading edge company that is constantly seeking new and
innovative ways to provide more enhanced services to our customers. Cooperative’s Call Replay is just one of the many
solutions that will enable customers to manage call quality in advertising campaigns, financial transactions and training
programs.
The following are some of the Call Replay features:
• Monitor Live Calls
• Unlimited remote access
• Status display of call length, caller ID
• Instant recall
• Automated scheduling
• Convert recordings to a wave file
• Powerful search tools
• Basic and Custom reports
• Unlimited archiving
• Audio and visual alarms
Call
Cooperative Communications
today @ 1-800-833-2700 to experience the Cooperative
Advantage!
